Non-aviation services provided to passengers in 2018 also brought extremely positive results, achieving targets in almost all cases.
Indicators of additional services
|Indicatore||Unità di misura||Malpensa T1||Malpensa T2||Linate|
|Compatibility of bar opening hours with airport opening hours||% of arriving/departing passenger flights compatible with the bar opening hours in the respective areas||2018 Target||100.0%||100.0%||100.0%|
|Perception of shop and newsstand availability, quality & prices||% of satisfied passengers||2018 Target||91.0%||91.0%||91.0%|
|Perception of the availability, quality and prices of bars and restaurants||% of satisfied passengers||2018 Target||78.0%||70.0%||71.0%|
|Perception of the availability of drink and snack distributors, where present||% of satisfied passengers||2018 Target||90.0%||90.0%||90.1%|
|Airports in numbers||T1||T2||Linate|
|Bag storage capacity (m2)||130||Not available||107|
Source: SEA, Doxa
16 The data in parts of the table labelled ‘Airports in figures’ refer to 2017 (Source: 2018 Service Charter).